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Refund policy

Refund Policy

Last updated: 08-12-2025


This Refund Policy explains the conditions under which payments made on Zed Skills are handled. By purchasing any course or service from Zed Skills, you acknowledge and agree to this policy as well as our Terms and Conditions.

All courses and learning materials on Zed Skills are delivered in a digital format and are accessible immediately after payment. Because digital content can be viewed, downloaded or copied as soon as access is granted, all sales are final. Zed Skills does not offer refunds, returns or exchanges for any course, subscription or digital product once the purchase has been completed.


We encourage learners to carefully review course descriptions, previews, instructor information and any available sample content before enrolling. If you are unsure whether a course is right for you, you should take time to read the information provided and, where possible, contact us with any questions before placing an order.


In the unlikely event of a clear technical error on our side, such as duplicate charges or failure to provide access to a purchased course despite successful payment, Zed Skills will investigate and may correct the issue by restoring access or adjusting the transaction where appropriate. This does not change the general rule that there are no refunds for digital content once access has been granted.


This policy does not limit any mandatory rights you may have under applicable consumer protection laws. Where the law in your jurisdiction requires a different outcome in a specific situation, Zed Skills will comply with those legal obligations.

If you experience technical difficulties accessing your course or believe a payment has been processed incorrectly, you should contact us as soon as possible at support@zeskills.com with your full name, account email, transaction details and a description of the problem so that we can assist you.