This course is a practical step-by-step guide for anyone who wants to open or improve a small shop or kantemba. Instead of theory, it focuses on what really happens at the counter every day. You begin by understanding why some small shops succeed while others close within months. Through real examples from local markets and townships, you see how product choice, location, opening times, cleanliness and personal discipline affect daily sales.

You are then guided through planning your shop. You learn how to choose which products to stock based on the needs of people in your area, how to estimate start-up costs and how to decide if a location is worth the rent. The instructor shows you how to build a simple one-page business plan that you can discuss with family, partners or potential lenders.

Next, you go deep into stock buying and pricing. You discover how to compare wholesalers, calculate your true cost per item, set selling prices that cover costs and still attract customers, and avoid common traps like too much slow-moving stock. You also learn how to handle promotions, discounts and credit without killing your profit.

A full section is dedicated to simple record keeping: how to maintain a daily cashbook, a sales sheet and a basic stock list. You will learn how to check if you are really making money or just turning stock. The course also covers dealing with theft, expired goods, staff issues and other risks that every shop faces.

Finally, you explore customer service and low-cost marketing ideas you can use immediately: better product display, small loyalty rewards, WhatsApp broadcast lists and partnerships with nearby businesses. By the end of the course, you will have a clear, realistic plan and a set of tools to run your shop with confidence instead of guesswork.